Tuesday, July 22, 2008

22 July, 2008 - Triple Nine

This morning, we saw lotsa smoke...a car has its right tyre up the kerb and the left tyre spinning so fast. It was a pretty steep kerb and the spinning of the tyre generated a rubbery smell. The driver, a man who look like in his late 40s, was unconscious with his head out of the window.

I panicked.

As the accident happened on the opposite lane of our car, we were unable to get down and help. Aising suggested calling the police and i searched my bag frantically for my phone and mumbled "OMG, i have never called 999 before..what am i gonna say!" I am crap lo duh..

Anyway i think i spoke too rapidly for the officer on the line to understand what i was trying to tell him. And the bloody line was muffled from his side. And he was rude. After spending some time for him to take down my particulars and the accident location, i snapped at him to quickly send the ambulance and help.

So drama...

I was deciding if i should write to forum to complain about the "efficiency" and the "politeness" of the triple nine service when another officer called to check and verify if i was at the accident scene. He was so polite. Then an hour later, another officer called to check if i actually witness how the guy banged his car up the kerb and informed me that the driver is on his way to the hospital. So polite as well. Right, two polite officers versus one rude officer...that saved me the trouble of writing to forum haha

1 comment:

charles said...

The first officer was probably an overworked and underpaid dispatcher, the other two were the professionals, that explains the polite courtesy. Accident reporting is never easy and you handled it well. Thank you for being there and your interesting blog.